Click on each question to display the answer.

• By clicking the map will move. The spot you clicked will be at the center of the newly created map.

• There are three quick, easy ways to move to a specific area or location.

  • By clicking you can specify a specific address, intersection or Assessor's Parcel Number (APN).
  • By clicking on the brown border surrounding the map, the map will move a preset distance in the direction you have clicked. You can even click on the corners to move the map diagonally.
  • By clicking the map will move in the direction of the arrow you select. The Compass Rose is located on the Map tab next to the Scale Bar just to the right of the large map.

• This map only covers locations physically located within the Phoenix city limits. This means any locations, for instance, specific addresses or intersections, outside the city’s boundaries will not be available. When you type in your Phoenix street address, make sure you:
• include the street direction; for example, E, W, N, S
• include the street type; such as, St, Ave, Rd, etc.



It is preferable that you abbreviate both direction and street type as noted above, but it is not mandatory. It does not matter whether or not you enter your address using capital letters.

• Three methods are provided to give you information about features in a particular area.


• One:  By clicking …
  
  

  … if you have already focused on a specific location, the righthand column of the Detail Information page lists many types of information. If you click on those with a ‘+’ (plus sign) in front of them, more extensive information about that type will be listed. Much of the extended information will, in turn, provide links to even more detail.

  … if you have not already focused on a specific location click . On the Search page, enter the appropriate criteria and click on the corresponding Search button . The page will be redisplayed with results of your search listed at the bottom. The results will list two links that you can use to obtain the information you are seeking. The map link will take you to the main map window so that you can view your location on the full-size map. The second link, will take you to the Detail Information page where you can view wide-ranging information about the location.

Frequently, more than one result will be displayed. This can happen for multiple reasons. Our map search engine will consider a range of possibilities to match against the location. This is important because it allows the search engine to approximate where the address or intersection is located. For this reason it is able to provide a location for addresses that are not legal addresses (and this does happen!).









You do not have to enter a complete address; therefore you may need to make a specific selection between an East address and a West address on the same street, with the same street number; plus, intersections have more than one corner!

The geographic data may have minor inaccuracies which produce two references to the same location.

• Two:  By selecting a Map Category …

  … containing the information you are seeking. Click . Each category contains specific information relevant to it. To see an exact listing of features in each category, click on the appropriate category name below:

  	Recreation and Points of Interest (info)
  	School Information (info)
  	Neighborhoods (info)
  	Planning and Zoning (info)
  	Transportation (info)
  	General Statewide Information (info)

  After setting the appropriate category, if you have not already selected a specific location please follow the instructions above “… if you have already focused on a specific location”.

• Three:  By clicking …

  … you can locate the specific feature(s) you wish to see on your map. A checkmark in the box next to the name of the feature indicates that feature is turned on. After you have made changes to the features list by checking and unchecking features, click at the bottom of the list. At this point, if you have not already selected a specific location please follow the instructions “… if you have already focused on a specific location”.

• The map displayed on Detail Information tab is simply a smaller version of the one displayed on the Map tab (which we consider to be the “main” map window).

• The Detail Information tab …


• Displays the same map as is displayed on the Map tab .
• The right side of the page contains a list of information about all of the features on the current map. Some of the features in the list may not actually be visible on the map, however, the GIS knows the location of all the features currently turned “on” and their relationship to each other. Some items will list more extensive information when you click on the ‘+’ (plus) sign. Click to turn features on or off.

• The Phoenix Maps Online map is generated "live" each time you create it. It is derived from several sets of features of map data that are maintained daily by numerous city of Phoenix departments. You will see the new information when you click and view the item listed.

• Using online maps is different than using a printed, foldable paper map. We have tried to anticipate your information requests and have designed maps that respond to those requests. This approach balances complexity with usability. While using Phoenix Maps Online, you can turn various features of the map on and off in order to customize it. Click to turn features on or off. A checkmark in the box next to the name of the feature indicates that feature is turned on. After you have made changes to the features list by checking and unchecking features, click at the bottom of the list.

• You can access Valley Metro's bus maps directly by visiting their Web site at: http://valleymetro.org/transit/index.
  

• Yes, by clicking Print a new window will be opened displaying an image of your map with a title and legend. This can then be printed by using the standard print features available in your browser.

• By clicking a legend (or explanation) of the various symbols and the features they represent will be displayed. Clicking on the Legend bar will cause it to expand or contract. This means if the legend is expanded, when you click the bar the legend will disappear. If the legend is contracted when you click the bar it will expand.

• Yes, the street closures and restrictions are maintained on a daily basis by the Street Transportation Department. http://phoenix.gov/STRCLOSE/strclose.html

• The city of Phoenix generates large amounts of data in the course of its daily operations. Decisions and transactions that affect or relate to geography are posted to more than 150 layers of spatial data that form the GIS infrastructure and are the basis for Phoenix Maps Online.

• You can e-mail the GIS Team directly by clicking PMO Feedback link in the navigation bar on the left side of each page. E-mails are normally answered the next business day. You should check our About GIS, About Our Data and Disclaimer pages first to find out if your point has already been addressed.

• The Phoenix Maps Online interactive map application was created by the city of Phoenix GIS Team using software called ArcIMS, made by the Environmental Systems Research Institute (ESRI) using Microsoft’s .NET technology.